EvoHub Docs Sign in

On-Call API › Alerts

Acknowledge an alert

Use with AI
View as MarkdownThis page as plain text, for pasting into an AI tool Open in ClaudeAsk Claude questions about this page Open in ChatGPTAsk ChatGPT questions about this page
Connect to Cursor / VS Code / ClaudeSearch and read these docs from your AI tool (MCP server)

MCP server URL

https://docs-dev.evohub.io/mcp

Add to CursorAdd to VS Code

Claude Code

claude mcp add --transport http evohub-docs-docs https://docs-dev.evohub.io/mcp

Claude (claude.ai and Claude Desktop): Settings → Connectors → Add custom connector, and paste the URL above.

Claude Desktop — claude_desktop_config.json

{
  "mcpServers": {
    "evohub-docs-docs": {
      "command": "npx",
      "args": [
        "-y",
        "mcp-remote",
        "https://docs-dev.evohub.io/mcp"
      ]
    }
  }
}

Cursor — ~/.cursor/mcp.json

{
  "mcpServers": {
    "evohub-docs-docs": {
      "url": "https://docs-dev.evohub.io/mcp"
    }
  }
}

VS Code — .vscode/mcp.json

{
  "servers": {
    "evohub-docs-docs": {
      "type": "http",
      "url": "https://docs-dev.evohub.io/mcp"
    }
  }
}

llms.txtllms-full.txt

POST/api/v1/alerts/{id}/acknowledge

Marks the alert acknowledged by the caller. When the alert's escalation policy has an ack timeout the escalation pauses and resumes if the alert is still unresolved when it runs out; otherwise the escalation stops.

Acknowledging an alert that is already acknowledged succeeds and changes nothing. A resolved alert cannot be acknowledged. No request body.

Permission (API-key scope): oncall:alert:respond.

Authorization

Any one of:

Parameters

Path parameters

  • id string required
    The alert's id.
    Example: 9d4e2f1a-6b3c-4d8e-a7f9-0c1b2a3d4e5f

Responses

200

The alert after the change.

Content type: application/json

Type: object

  • data Alert required
    Show Alert properties
    • id string required
    • org_id string required
    • team_id string
      Owning team; empty for an organization-wide alert.
    • escalation_policy_id string
      Empty when no policy pages for it.
    • incident_id string
    • integration_id string
      The integration that opened it; empty for alerts raised by hand or by another EvoHub product.
    • fingerprint string
      Deduplication key: while an alert with it is open, the same fingerprint retriggers it instead of opening another.
    • title string required
    • description string
    • severity AlertSeverity required
      One of: critical high medium low info
    • status AlertStatus required
      One of: triggered acknowledged resolved suppressed
    • source string required
      Where it came from: an integration kind such as prometheus, api, webhook, or manual.
    • labels object
      Other keys: string
    • annotations object
      Other keys: string
    • current_escalation_step integer
      The escalation step reached so far.
    • acknowledged_by string
    • acknowledged_at string (date-time)
    • resolved_by string
    • resolved_at string (date-time)
    • snoozed_until string (date-time)
    • snoozed_by string
    • assigned_to string
      User id of the assignee; empty when unassigned.
    • notification_count integer
    • retrigger_count integer
      How many times the same fingerprint arrived again while it was open.
    • created_at string (date-time) required
    • updated_at string (date-time) required
  • success boolean required
    Value: true

401

No API key was sent, or it is unknown, revoked or expired (UNAUTHORIZED).

Content type: application/json

Type: Error

  • error object required
    • code string required
      Machine-readable code. Branch on this.
    • message string required
      Human-readable explanation.

403

The key lacks the scope this endpoint needs (FORBIDDEN).

Content type: application/json

Type: Error

  • error object required
    • code string required
      Machine-readable code. Branch on this.
    • message string required
      Human-readable explanation.

404

No alert with this id in your organization (NOT_FOUND).

Content type: application/json

Type: Error

  • error object required
    • code string required
      Machine-readable code. Branch on this.
    • message string required
      Human-readable explanation.

409

The alert is already resolved (ALERT_RESOLVED).

Content type: application/json

Type: Error

  • error object required
    • code string required
      Machine-readable code. Branch on this.
    • message string required
      Human-readable explanation.

429

Too many requests (RATE_LIMITED). Wait Retry-After seconds.

Headers

  • Retry-After integer
    Seconds to wait.

Content type: application/json

Type: Error

  • error object required
    • code string required
      Machine-readable code. Branch on this.
    • message string required
      Human-readable explanation.

500

Something went wrong on EvoHub's side (INTERNAL_ERROR). Retry later.

Content type: application/json

Type: Error

  • error object required
    • code string required
      Machine-readable code. Branch on this.
    • message string required
      Human-readable explanation.

Example request

curl -X POST 'https://evohub.io/api/v1/alerts/9d4e2f1a-6b3c-4d8e-a7f9-0c1b2a3d4e5f/acknowledge' \
  -H 'Authorization: Bearer <TOKEN>'

Last updated