Status pages
Status page subscribers
Visitors can follow your status page in two ways: by email, or with a feed reader using the page's RSS or Atom feed. This page covers turning subscriptions on, what subscribers receive, and how to manage them.
Turn on email subscriptions
The public page then shows a Subscribe button in its header. Turn the setting off to hide the button and stop sending update emails.
How visitors subscribe
Following a product covers every component in that group, including components you add to it later. A visitor who subscribes again with the same address keeps their existing subscription and adds what they picked the second time.
The form has built-in protection against bots, and repeated sign-ups for the same address are limited, so a confirmation email is not re-sent on every click.
What subscribers receive
Confirmed subscribers get an email when:
- an incident affecting what they follow is published to the page
- an update is posted to that incident
- maintenance affecting what they follow is scheduled with a description
- an update is posted to that maintenance
Subscribers who follow the whole page get every one of these. The subject reads like [Acme Status] API latency — Investigating, and the email links to the incident's or maintenance's own page on your status page.
Past incidents, published after they ended, are not emailed. See Incidents and maintenance.
Emails are sent from no-reply@status.evohub.io with your page's name as the sender name. Replies are not read. Subscribers who need to reach you can use the support link in your page header; set it with Support URL on the Appearance tab.
Unsubscribe
Every email has an Unsubscribe link. One click removes the subscription.
Manage subscribers
The Subscribers tab lists everyone who has signed up, with:
- their email address
- a pending or confirmed badge (pending means they have not clicked the confirmation link yet)
- what they follow: Everything, a group (shown as "name (group)"), or specific components
- when they signed up
To remove a subscriber, click the trash icon on their row.
Seeing subscribers needs status:subscriber:read; removing them or changing the setting needs status:subscriber:write. Owners, Admins and Members have both.
RSS and Atom feeds
Every public status page has two feeds on its own domain:
https://status.example.com/feed.rss
https://status.example.com/feed.atom
Visitors also find links to them at the bottom of the Subscribe form. Each feed item is one update to an incident or a maintenance window, newest first, up to the 50 most recent. Feeds need no sign-up, and they stop working if you turn off Publicly accessible for the page.
Related
Was this page helpful?
