EvoHub Docs Sign in
EnglishEN

On-Call

Mobile app

Use with AI
View as MarkdownThis page as plain text, for pasting into an AI tool Open in ClaudeAsk Claude questions about this page Open in ChatGPTAsk ChatGPT questions about this page
Connect to Cursor / VS Code / ClaudeSearch and read these docs from your AI tool (MCP server)

MCP server URL

https://docs-dev.evohub.io/mcp

Claude Code

claude mcp add --transport http evohub-docs-docs https://docs-dev.evohub.io/mcp

Claude (claude.ai and Claude Desktop): Settings → Connectors → Add custom connector, and paste the URL above.

Claude Desktop — claude_desktop_config.json

{
  "mcpServers": {
    "evohub-docs-docs": {
      "command": "npx",
      "args": [
        "-y",
        "mcp-remote",
        "https://docs-dev.evohub.io/mcp"
      ]
    }
  }
}

Cursor — ~/.cursor/mcp.json

{
  "mcpServers": {
    "evohub-docs-docs": {
      "url": "https://docs-dev.evohub.io/mcp"
    }
  }
}

VS Code — .vscode/mcp.json

{
  "servers": {
    "evohub-docs-docs": {
      "type": "http",
      "url": "https://docs-dev.evohub.io/mcp"
    }
  }
}

The EvoHub mobile app is your on-call companion. It is built for responding when you are away from your desk: getting paged, acknowledging, taking over and resolving alerts, and covering a shift. Configuration — schedules, escalation policies, integrations — stays in the web console.

Get the app

Sign in with your email and password, or with Continue with Google or Continue with GitHub. If your organization requires two-factor authentication, set it up in the web console first; the app then asks for your code when you sign in.

After you sign in, allow notifications. Your device is registered for push, and Mobile Push turns on in your notification settings. See Notifications.

What you can do

Alerts

The On-Call tab lists your organization's alerts, filtered by Open, Triggered, Ack, Resolved or All. Open an alert to see its details, labels and timeline, and to act on it:

  • Acknowledge — you are on it; escalation stops.
  • Take over — assign it to yourself, acknowledge it and stop escalation.
  • Redirect — hand it to another escalation policy, which is paged from the top.
  • Resolve — close it.
  • Add a note… — write on the alert's timeline.

The buttons you see depend on the alert's status and your permissions.

Push notifications

Each alert that reaches you arrives as a push notification. Tap it to open the alert. On iPhone, the notification also has an Acknowledge button that acknowledges the alert without opening the app; if that fails, you get a follow-up notification asking you to open the alert.

Manage the devices that receive push under Profile → Push Notification Devices. Removing a device stops push to it until you register it again.

Schedules and shifts

On-Call → Schedule shows who is on call each day, per layer, including shift windows. If you can edit schedules, tap a day to open Override shift and assign coverage to yourself or a teammate for that whole day, or remove an existing override. See Overrides and take over.

Incidents

On-Call → Incidents lists incidents. Open one to read its updates, add an update, and resolve it.

Silence

On-Call → Silence pauses paging and uptime alerts for the whole organization for 30 min, 1 hour, 4 hours or 8 hours — for example while you deploy a fix you know will trip monitors. The app asks you to confirm, because no one is paged during that time. You can end the silence early from the same screen. Silencing needs permission to manage maintenance windows and uptime silences.

Also in the app

  • Escalation Policies and Maintenance under the On-Call tab, to look up who gets paged and what maintenance is scheduled or active.
  • The Dashboard, Uptime and Status tabs, for an at-a-glance view across On-Call, uptime monitors and status pages.
  • Profile: Notification Preferences (turn Mobile Push, Voice Call and Email on or off), Biometric Unlock (Face ID, Touch ID or fingerprint), switching between organizations, Support and Delete Account.

What the app does not do

Some things are only available in the web console at https://evohub.io:

  • Creating alerts or incidents.
  • Creating or editing schedules, layers and rotations (the app can add and remove day overrides).
  • Creating or editing escalation policies and integrations.
  • Notification schedules and the voice template.

Last updated