# Status page subscribers

Visitors can follow your status page in two ways: by email, or with a feed reader using the page's RSS or Atom feed. This page covers turning subscriptions on, what subscribers receive, and how to manage them.

## Turn on email subscriptions

:::steps
### Open the Subscribers tab
Open your status page in **Status Page** and select the **Subscribers** tab.

### Enable subscriptions
Tick **Enable email subscriptions on the public page**.

### Save
Click **Save settings**.
:::

The public page then shows a **Subscribe** button in its header. Turn the setting off to hide the button and stop sending update emails.

## How visitors subscribe

:::steps
### Open the form
The visitor clicks **Subscribe** in the page header.

### Choose what to follow
On a page that uses the **A page per group** layout, the main page lets them pick **Everything on this page** or one or more products. On a product's own page, they follow that product. On other layouts they follow the whole page.

### Enter an email address
They enter their address and click **Subscribe**.

### Confirm
EvoHub sends a confirmation email, "Confirm your subscription to *your page name*". The subscription starts only after they click the link in it.
:::

Following a product covers every component in that group, including components you add to it later. A visitor who subscribes again with the same address keeps their existing subscription and adds what they picked the second time.

The form has built-in protection against bots, and repeated sign-ups for the same address are limited, so a confirmation email is not re-sent on every click.

## What subscribers receive

Confirmed subscribers get an email when:

- an incident affecting what they follow is published to the page
- an update is posted to that incident
- maintenance affecting what they follow is scheduled with a description
- an update is posted to that maintenance

Subscribers who follow the whole page get every one of these. The subject reads like `[Acme Status] API latency — Investigating`, and the email links to the incident's or maintenance's own page on your status page.

Past incidents, published after they ended, are not emailed. See [Incidents and maintenance](https://docs-dev.evohub.io/status-incidents-and-maintenance.md#record-a-past-incident).

Emails are sent from `no-reply@status.evohub.io` with your page's name as the sender name. Replies are not read. Subscribers who need to reach you can use the support link in your page header; set it with **Support URL** on the **Appearance** tab.

### Unsubscribe

Every email has an **Unsubscribe** link. One click removes the subscription.

## Manage subscribers

The **Subscribers** tab lists everyone who has signed up, with:

- their email address
- a **pending** or **confirmed** badge (pending means they have not clicked the confirmation link yet)
- what they follow: **Everything**, a group (shown as "*name* (group)"), or specific components
- when they signed up

To remove a subscriber, click the trash icon on their row.

Seeing subscribers needs `status:subscriber:read`; removing them or changing the setting needs `status:subscriber:write`. Owners, Admins and Members have both.

## RSS and Atom feeds

Every public status page has two feeds on its own domain:

```text
https://status.example.com/feed.rss
https://status.example.com/feed.atom
```

Visitors also find links to them at the bottom of the **Subscribe** form. Each feed item is one update to an incident or a maintenance window, newest first, up to the 50 most recent. Feeds need no sign-up, and they stop working if you turn off **Publicly accessible** for the page.

## Related

- [Incidents and maintenance](https://docs-dev.evohub.io/status-incidents-and-maintenance.md)
- [Components and groups](https://docs-dev.evohub.io/components-and-groups.md)
- [Custom domain](https://docs-dev.evohub.io/status-page-custom-domain.md)
