Integrations
IBM Instana
EvoHub receives Instana issues and incidents through a Webhook alert channel. An open issue opens an EvoHub alert, and Instana closing the issue resolves it.
Set it up
Create the integration
In EvoHub, go to On-Call → Integrations → + Add Integration, choose IBM Instana, pick an Escalation Policy and click Create Integration. Copy the Webhook URL.
Instana's own issue JSON is read as it is.
What EvoHub reads
| EvoHub alert | Taken from |
|---|---|
| Title | issue.text, plus " on entityLabel" when it is not already in the text. |
| Description | issue.suggestion. |
| Labels | zone, fqdn, entity, entity_label, entity_type, container, service, tags, issue_type, and url (the issue link). |
| Fingerprint | issue.id. |
Severity
| Instana severity | EvoHub severity |
|---|---|
| 10 (critical) | critical |
| 5 (warning) | medium |
| an incident | critical |
Resolve and deduplication
state: CLOSEDresolves the alert for that issue ID.- Updates to an open issue are recorded as Retriggered on its alert.
You can also connect Instana through a Prometheus Alertmanager alert channel pointed at a Prometheus integration; see Prometheus Alertmanager. The Webhook channel described here carries more detail.
Related
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